We work with high standards and run our business by a set of rules that have quality service and you in mind.

  1. We will not arrive at your home before 8.00am unless you request an earlier starting time.
  2. We will lay cover sheets to protect your property (in the immediate work area / in areas of your property
    that we will have to pass through)
  3. We will explain the programme and expected time frame for the work to be carried out.
  4. It is our policy that our staff do not play loud music either in our vehicles when on or near your property, or in your home.
  5. We will not park in your driveway without your permission.
  6. We will not leave dangerous tools or equipment lying around that might present a hazard.
  7. We carry Public Liability insurance in case of accidents.
  8. We have a “Smoke Free” policy for all our staff and sub contractors while working within your home.
  9. Our staff and sub contractors are instructed not to wander through your home in areas that they are not working in, However they may need to enter a room to use power points.
  10. We request your permission for our staff and sub contractors to use your:
    a) Bathroom
    b) Telephone (it is noted this would only be local calls relating to your work if our cell phone
    does not operate in your area).
  11. Employees will not receive personal telephone calls while on your job.
  12. At the end of each work session we will clean up and remove rubbish or old fittings you do not require.
  13. On completion of the work we shall contact you and make sure you are happy with our work.

We will treat you and your home with respect.